FAQs

AMERICAN STANDARD WALK IN TUBS

For more than 140 years America Standard has led the way in developing innovative bathing solutions that have set and re-set the standards for living healthy, living responsibly and living beautifully. It is a proud legacy that has made American Standard one of the most trusted brands in the industry. Our products stand and by far exceed the market standards.
American Standard is the inventor of the acrylic walk-in bathtubs and manufactures both acrylic and gelcoat models. Here are the indisputable benefits of the acrylic:

  • It is the material of choice for leading manufacturers and trade professionals around the world.
  • Germ and stain resistant surfaces, high-gloss finish and long-lasting durability are just a few of the many benefits gelcoat tubs offer.
  • As for the Safety Tubs® gelcoat models, benefits include lightweight, beautiful, durable and cost-effective option.
  • Other unique features include Safety Tubs® offers many features and options unique only to Safety Tubs®, including the patented T5™ Door System, the patent pending Minute Drain™ Water Removal System, aromatherapy and chromatherapy systems and deluxe back and legs only massage systems.

Our watertight door system forms a hydrostatic seal when compressed by latching the door. Additionally, the weight of water inside the tub further compresses the door seal making it completely leak proof.

Every tub is 100% factory tested with water prior to leaving the manufacturing facility. Each and every tub comes with a comprehensive, quality assurance warranty, a nationwide network of service agents and a customer service department ready to help you with any aspect of your purchase. The tub door comes with a lifetime guarantee on the door seal. If your tub door leaks at any time, we will repair or replace it with no cost to you.

The price is dependent on the model and options chosen, as well as the scope of work involved in completing the expert installation. American Standard and Comfort Series® own revolutionary manufacturing techniques allow you to enjoy all the premium qualities a full featured walk in tub with Quick Drain® safety option but at an extremely affordable price! Our prices are much lower than those walk in tubs advertised on TV, that do not offer all the safety features or comprehensive warranty.

American Standard and Comfort Series models can be purchased direct from The Walk in Tub Company Inc, by calling locally: 416-569-4261, toll free:1-866-458-8208 or by emailing us at info@thewalkintubcompany.ca. We will schedule a no-obligation safety consultation  to better understand your needs and recommend a suitable bathing solution.

Yes! All  American Standard tubs come with a premium American Standard faucet set that includes a hand-held shower. A hand safety glide bar is provided to mount the hand held shower for standing up or sitting shower capabilities.

The professional installation of an American Standard or Comfort Series is provided by The Walkin Tub Company Inc. Because our walk in tubs fit regular tub spaces, no major remodeling is needed. All American Standard tubs come in both right-hand and left-hand versions, and with adjustable extension kits to ensure a perfect fit. If the work only requires basic installation, it is usually finished in 1 day.

BARRIER-FREE WALK IN SHOWERS

To remove hard water, calcium, lime or rust deposits, a rust-removing cleaning agent is acceptable.

Swanstone solid surface products are not recommended for exterior use. Material should not be used in areas exposed to sustained temperatures exceeding 450°F.

Our material is heat-resistant, so you will not experience any thermal expansion and contraction. Our surfaces can even handle steamer units.

For shower floors and walls, do not use “leave-on” cleaning products, such as automatic spray shower cleaners or cleaning agents that caution use on acrylic, polyester or plastics.

Cleaners designed for removing mineral-based stains can be used on Swanstone, as well as a mild solution (50/50) of chlorine bleach and water.

For kitchen sinks, rinse any food or beverage residue as soon as possible and follow up with normal household cleaners.

For vanity tops, clean with normal household cleaners.

For shower floors and walls, clean regularly with common household liquid cleaners and a sponge or soft cloth.

In the event of a scratch, start with a powdered abrasive cleaner and scrubbing pad. If necessary, use white automotive rubbing compound or a light sanding with a 400 grit or 40 micron sandpaper.

Swanstone wall panels and trim kits, vanity tops and bowls, drop-in kitchen and bar sinks, window trim kits and shower floors are covered by a limited lifetime warranty for residential applications. For commercial applications Swan offers the following limited warranties:

25-year Limited Warranty on wall panels and trim kits
25-year Limited Warranty against thermal cracking on our vanity tops and bowls
10-year Limited Warranty against defects on countertops
10-year Limited Warranty against defects and/or thermal cracking on our kitchen sinks and bar sinks
10-year Limited Warranty against warping, blistering, loss of color, or fading on shower floors.

WALK IN TUB MOBILE SHOWROOM

Coming soon!